What a fitting strip from one of my favorite comic sites. And so apt to my case now, being the director of the maternity ward. Or the fertility god. Whichever way you want to put it. 
Apologies to XKCD for the rip.
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Tags: friends, fun, funny, humor, life, people, relationships, team, work
September 2009 I blogged about this cool technology that allows a blind person to see with their tongues and would potentially allow blind people to see (someday soon). Today I’m reading about it again only this time they call it the Brainport device, so called by the British Ministry of Defense (MoD) who is backing the project.
Their first test subject is Lance Corporal Craig Lundberg, who became blind after serving in Basra (it’s in Iraq) back in 2007.
The testing is doing ok, so I read, and I’m still keenly watching this technology develop further into the technology Geordi LaForge uses on Star Trek. My eyesight, remember? 
Tags: assist, assistance, blind, brain, brainwaves, challenge, disabilities, disabled, gadgets, interesting, life, people, progress, smart, support, systems, technology
Saturday. It was after work. I was tired. Hungry. Sleepy. Yet I had to have my car’s tank filled up as it was already sucking vapor plus I needed some supplies for my cupboard.
There I was at the supermarket check out counter. When it was all done and paid for I asked the cashier if the two bags were it to which she replied a positive affirmative. Ok. I took my two bags of groceries and went home.
I got home and there was no power. Great, I thought. I’ll leave the groceries until later. Power came back and I succumbed to my fatigue and went to sleep. Upon waking up and putting the groceries away, I discovered to my dismay that the cashier didn’t pack 5 items but billed me for them. Darn it. Now I have to waste my Sunday time to go back and get them. An arduous 15km (one way) drive through traffic.
All the while going back to the supermarket, images of bad customer service haunted me. An experience borne out of years of lousy service from this supermarket. I was prepping my speech and becoming an irate customer. Upon my arrival I went straight to the customer service desk and told them my story. Three minutes.
Straightening my back and preparing for an argument I was stupified by the lady’s response, “Ok, sir. Please have a seat while I have someone get the stuff for you.” Incredulous, I sat down as instructed and prepared to wait. Ten minutes later, someone came to me with a bag of my missing items and a ledger. “Sir, please check and double check these items to see if they’re correct then sign here, here and here.” Quiet, I went through the contents of the bag and determined all was there. I signed the ledger and left for home.
Simply put, my worries on the way there were for nothing. The company has changed. Their customer service is now on the top of my list. World class, to be sure. I was humbled and wowed. SM, for me, now stand for Simply Marvelous.
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